Privacy & cookies
This notice covers deep-eeze.com, the EEZE product website supported by Pure Contour. For privacy questions and requests, email hq@purecontour.co.uk.
Information used on this website
Your browser provides technical information such as your IP address, browser type, requested pages and request times to the hosting service when you visit. This supports delivery, security and troubleshooting of the website. If you email us, the Pure Contour team receives your email address and the information you choose to include so it can respond.
DEEP-EEZE does not take payment details or create customer orders. Buying links take you to Pure Contour UK. Its privacy policy covers information collected when you shop there. Please avoid sending sensitive medical details in a general product enquiry.
Trade and stockist enquiries
If you use our trade enquiry form, we send your business name, business type, country, email and any optional name, quantity or message to the Pure Contour team at hq@purecontour.co.uk so it can respond. The form does not subscribe you to marketing. Please do not include patient information or sensitive medical details.
The website does not store a separate enquiry database. The email is handled by the team for your enquiry and any resulting business correspondence. For spam prevention, the website temporarily retains a salted hash of the submitting IP address and an attempt count for up to 15 minutes; the raw IP address is not stored by the form. The hosting service may separately retain its normal technical logs, as described above.
Cookies and your choices
Essential technology supports the website and saves your cookie choice. The cookie panel offers equally accessible options to allow analytics or use essential technology only. Your choice is stored in your browser for up to 180 days. Use Cookie settings in the footer to change it at any time.
Google Analytics storage is denied until you choose to allow it. Advertising storage remains denied. Google’s consent technology may send limited cookieless signals while storage is denied. If you allow analytics, Google can use identifiers and visit information to help measure site use. Withdrawing permission prevents further analytics storage through this control and removes accessible first-party Google Analytics cookies; it does not erase data already processed by Google.
Why information is used and who receives it
Running and securing the site and answering enquiries serve the business’s legitimate interests. Optional analytics storage uses your consent. Information may also be retained where required for legal obligations. Website hosting and email providers process technical or correspondence data to provide their services. Google processes analytics data when its technology is used. These providers may process information outside the UK; their applicable data-protection terms govern those services. See Google’s privacy information.
Retention and requests
Enquiry records are kept for the period needed to respond, manage any ongoing business relationship and meet applicable record-keeping obligations. Technical and analytics records follow the relevant provider and account retention settings. Contact the team for information about a particular record or a deletion request.
Depending on the circumstances, you can request access, correction, erasure, restriction or portability of your personal information, object to certain processing and withdraw consent. You can also raise a concern with the Information Commissioner’s Office. Contact hq@purecontour.co.uk so the team can help with your request.